Privacy Policy

FC&S Insurance Short Message Service (“SMS”) Privacy Policy

Effective Date: October 8, 2025

FC&S Insurance is committed to protecting your privacy. This SMS Privacy Policy explains how FC&S collects, uses, and protects your mobile information when you opt in to receive SMS communications.

1. Information we collect – When you opt in to FC&S’s SMS service, your mobile phone number is collected, as well as any information you provide through SMS interactions.
2. How we use your information – FC&S may use your mobile phone number to send: (a)appointment reminders; (b) service updates, (c) support follow-ups; and (d) general business communications. FC&S does not share, sell, or rent your mobile information to third parties for marketing purposes.
3. Optout – You may opt out of receiving SMS messages at any time by replying STOP to any SMS sent by FC&S. You may also reply HELP for assistance.
4. Message frequency and charges – Message frequency may vary. Standard message and data rates may apply based on your mobile carrier plan.
5. Security – FC&S takes reasonable measures to protect your information from unauthorized access, disclosure, or misuse.
6. Contact us – If you have questions about this policy or your data, please contact FC&S at textsupport@fcsurety.com or 877-737-2245.